Customer Care Team Lead
Acrisure Innovation(1 day ago)
About this role
Acrisure is seeking a Customer Care Team Lead to oversee daily operations of the customer service team, ensuring clients receive timely and accurate support. The role involves mentorship, process improvement, and compliance monitoring to enhance customer satisfaction and operational efficiency.
Required Skills
- Customer Service
- Supervision
- Policy Servicing
- Regulatory Compliance
- CRM Software
- Data Analysis
- Process Improvement
- Leadership
- Communication
- Team Development
About Acrisure Innovation
acrisure.comAcrisure is a global insurance broker and business-solutions firm that connects entrepreneurs and organizations with insurance, risk-management, and advisory services. It provides property & casualty, specialty, employee-benefit, and program solutions through a large network of partner agencies and technology platforms. Acrisure emphasizes tech-enabled distribution, data-driven risk analytics, and customized programs to help clients protect assets and scale their businesses. The firm blends brokerage expertise with fintech tools to streamline coverage, claims, and business operations.
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