Customer Care Team Leader
HelloFresh(12 days ago)
About this role
Team Lead position at HelloConnect based in Inoza Tower, BGC within a growing global Business Process Outsourcing company. The role is part of a collaborative, learning-focused culture and is oriented toward improving team performance and delivering superior customer experience. The company provides competitive compensation, wellness benefits, and development opportunities.
Required Skills
- Leadership
- People Management
- Performance Management
- Coaching
- Training
- Customer Service
- Contact Center
- Reporting
- Scheduling
- Attendance Monitoring
+4 more
About HelloFresh
hellofresh.comHelloFresh is a global meal-kit subscription company that delivers pre-portioned fresh ingredients and chef-designed recipes to customers' doors. It offers flexible plans and a wide range of meal choices (family, vegetarian, quick meals, etc.) to simplify meal planning, shopping, and cooking. Operating in many countries, HelloFresh emphasizes convenience, variety, and reducing food waste through portioned ingredients and streamlined delivery. Customers manage preferences and deliveries online for weekly boxes tailored to their needs.
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