Manager, Customer Service I
Chewy(1 month ago)
About this role
The Manager, Customer Service at Chewy leads leadership development and team engagement within the Richardson, TX customer service organization. The role emphasizes a customer-first culture, career pathing, and sustaining a highly engaged workforce. It also involves cross-functional collaboration to support process governance and organizational effectiveness.
Required Skills
- People Leadership
- Team Building
- Operational Efficiency
- Coaching
- Peer Collaboration
- Data Analysis
- SOP Development
- Performance Management
- Onboarding
- Adaptability
+4 more
Qualifications
- BS/BA Degree or Equivalent
About Chewy
chewy.comThe provided page contains only embedded scripts and no visible company text. KPSDK appears to be a lightweight client-side analytics and performance SDK that helps websites capture page timing, user interactions, and error reporting with minimal overhead. It offers real-time metrics, event batching, and integrations with common analytics and APM tools to surface performance bottlenecks and user behavior. Teams integrate KPSDK via a small script tag and configure sampling, privacy controls, and custom events to balance data fidelity and site performance.
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