Builder
The Customer Care Workforce Manager is responsible for optimizing workforce planning, scheduling, real-time operations, and performance management within a healthcare-focused contact center. This role ensures appropriate staffing to meet service level goals and operational efficiency while supporting exceptional patient and referral source experiences.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Builder.
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