Customer Complaint Resolution Specialist (High Risk, High Visibility Escalated Complaints) - Hybrid
M&T Bank
About this role
This role involves investigating customer complaints, documenting findings, communicating with customers and regulatory agencies, and advocating for customer issues to improve the bank's processes and experience. It requires a detail-oriented professional with strong research and communication skills, working in a hybrid office environment.
Skills
Qualifications
About M&T Bank
mandtbank.comN/A
Recent company news
The Business JournalsM&T sells former North Buffalo branch location for $1.49M
20 hours ago
MarketBeatSienna Gestion Cuts Position in M&T Bank Corporation $MTB
3 days ago
Investing.comM&T Bank at RBC Conference: Strategic Growth and Challenges
1 day ago
Simply Wall StIs M&T Bank (MTB) Still Attractive After Recent Pullback And Strong Multi Year Run
1 day ago
GuruFocusM&T Bank (MTB) Shares Dip as Company Reports Sluggish Start to Q
1 day ago
About M&T Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for M&T Bank.
Salary
$68k – $90k
per year