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© All Rights Reserved. ApplyBlast.com
FWD Group
The Contact Center Associate Manager at FWD Life Philippines leads a multi-skilled team handling email and voice support to deliver high-quality customer service. The role involves managing daily omnichannel operations, conducting performance reviews, and driving contact center transformation initiatives. As a key stakeholder, the manager ensures compliance, resolves complex escalations, and aligns channel strategies with business goals.
Headquarters
London, England, United Kingdom
Company Size
11-50 employees
Founded
2000
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FWD Group.
FWD Group didn’t post a salary, so this is our estimate from similar listings.