FWD 富衛
The Contact Center Associate Manager will lead a team handling email and voice inquiries, ensuring high-quality customer service and channel performance. The role involves overseeing omnichannel operations, managing scheduling and staffing, and driving quality assurance and customer experience improvements. This manager also represents the contact center in cross-functional forums and resolves escalated complex cases with agency and banca partners.
FWD富衛提供一系列的人壽、危疾、醫療保險及自願醫保計劃等產品,為您帶來嶄新的保險體驗,5月限時優惠,網上投保指定產品可享首年保費低至3折以及免費體檢,立即報價!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FWD 富衛.
FWD 富衛 didn’t post a salary, so this is our estimate from similar listings.