Customer Contact Director – Patient Operations
Eucalyptus
About this role
Eucalyptus is seeking a Customer Service Director to establish and lead support operations in the Philippines, shaping how patient-facing teams function and expand. The role involves creating processes, building a culture of excellence, and working closely with cross-functional teams to support the company's growth in digital healthcare.
Skills
About Eucalyptus
eucalyptus.healthEucalyptus (or "Euc") is a digital-first medical organization that delivers high-touch, high-quality healthcare to patients around the world. The company emphasizes patient-first, technology-enabled care designed to help people live better, for longer. Euc provides personalized, outcomes-driven services that prioritize accessibility, continuity, and long-term wellbeing. Its mission centers on combining compassionate clinical care with digital tools to improve health across the lifespan.
Recent company news
WIBWFormer Eucalyptus Real Estate LLC employee and resident speaks out about negative experience
3 weeks ago
SmartCompanyEucalyptus scores blockbuster $1.6 billion buyout from Hims & Hers Health
3 weeks ago
AFRMedical staff accuse Eucalyptus of overwork and underpay
1 month ago
AFRSydney millionaires aplenty as Eucalyptus $1.6b sale spreads across staff
2 weeks ago
MobiHealthNewsAmigo, Eucalyptus partner to expand specialized virtual clinics
Jul 31, 2025
About Eucalyptus
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Eucalyptus.
Salary
$140k – $180k
per year