Customer Contact Director – Patient Operations
Careers at Eucalyptus(2 days ago)
About this role
Eucalyptus is seeking a Customer Service Director to establish and lead support operations in the Philippines, shaping how patient-facing teams function and expand. The role involves creating processes, building a culture of excellence, and working closely with cross-functional teams to support the company's growth in digital healthcare.
Required Skills
- SupportManagement
- Operations
- KnowledgeManagement
- CRM
- Leadership
- ProcessImprovement
- Hospitality
- PatientSupport
- TeamBuilding
- DataAnalysis
About Careers at Eucalyptus
eucalyptus.healthEucalyptus (or "Euc") is a digital-first medical organization that delivers high-touch, high-quality healthcare to patients around the world. The company emphasizes patient-first, technology-enabled care designed to help people live better, for longer. Euc provides personalized, outcomes-driven services that prioritize accessibility, continuity, and long-term wellbeing. Its mission centers on combining compassionate clinical care with digital tools to improve health across the lifespan.
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