Customer Customer Support Specialist - Integrations & Analytics

Crunchtime(14 days ago)

RemoteFull TimeMedior$91,955 - $123,040 (estimated)Customer Support

About this role

A Customer Support Specialist on the Integrations & Analytics team at Crunchtime supports customers using the Crunchtime platform across restaurant operations. The role focuses on ensuring high-quality customer experience, driving process improvements, and working closely with product and engineering teams to scale integrations and analytics solutions. It offers opportunities to explore new technology and grow within the company.

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Required Skills

Customer Support
Troubleshooting
SQL
Python
Java
JavaScript
JSON
XML
REST APIs
POS Systems

+7 more

Qualifications

Bachelors Degree in Computer Science, Information Technology or similar
Snowflake Learning Path(s): Data Engineer SQL and/or Data Analyst

About Crunchtime

crunchtime.com

Crunchtime is a restaurant operations and analytics platform that provides software for multi-unit restaurant brands to manage operations, inventory, labor, and financial performance. Its cloud-based suite includes modules for inventory and purchasing, recipe and food‑cost management, labor scheduling and timekeeping, POS integrations, and operational reporting to improve profitability and consistency across locations. Enterprise and multi‑unit operators use Crunchtime for real‑time visibility, forecasting, compliance, and to streamline workflows that drive better customer experiences and scalable growth.