Customer Delivery Manager – Peterborough, UK (hybrid)

Convera

3 months ago

2.5 on Glassdoor

Peterborough, United Kingdom

Hybrid

Full Time

Senior

1 applicant

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About this role

The Customer Delivery Manager at Convera (Peterborough, hybrid) is a senior customer-facing role focused on maintaining high service standards for B2B cross-border payments customers. The role sits at the intersection of customer, operations and relationship teams within a global payments business and supports continuous improvement, reporting and regulatory engagement. It requires regular in-person client contact and contributes to the company’s customer experience and operational oversight.

Skills

Qualifications

Bachelor's Degree

About Convera

convera.com

Industry

Finance

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.