Bottomline

Customer Support Specialist

Bottomline

3 months ago
India
Onsite
Full Time
Junior
0 applicants
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Bottomline
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About this role

A Customer Support Specialist at Bottomline is a customer-facing role supporting Bottomline’s payments and cash management SaaS products and helping drive high customer satisfaction and product adoption. Based in India, the position sits within the customer service organization and contributes to continuous improvement of the customer experience. The role supports Bottomline’s broader mission to transform business payments globally.

Skills

Qualifications

Associate's Degree in Communications, Management Information Systems, or Business AdministrationBachelor's Degree in Communications, Management Information Systems, or Business Administration
Bottomline

About Bottomline

bottomline.com

Bottomline (Bottomline Technologies) is a financial technology company that helps organizations transform business payments and cash flow with cloud-native payment, reconciliation, cash management, and accounts-payable/receivable automation solutions. It provides secure, scalable SaaS products and APIs that connect corporates, banks, and fintechs to domestic and cross-border payment rails while addressing fraud prevention, compliance, and payment visibility. Bottomline’s platform is used by enterprises and financial institutions to automate invoice-to-pay processes, streamline treasury operations, and integrate with bank networks and SWIFT for enterprise-grade payment orchestration.

About Bottomline

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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