Customer Education Manager (f/m/d)
Apaleo
About this role
The Customer Education Manager at Apaleo designs, builds, and maintains customer learning programs to help hoteliers, developers, and partners get the most out of the Apaleo platform. The role focuses on creating accessible learning journeys, running the customer academy, and driving product adoption and customer satisfaction. The position works closely with Customer Success, Product, Marketing, and Community teams to scale education efforts and continuously improve learning effectiveness.
Skills
About Apaleo
apaleo.comApaleo is an open, cloud-native property management platform for hotels and serviced apartments that combines a modern PMS with developer-friendly APIs. It enables operators to connect third‑party apps and build a best‑in‑class tech stack for reservations, distribution, revenue management, and guest services while keeping a single source of property data. Hotels and apartment businesses use Apaleo to streamline operations, enable innovation, and scale across multiple properties. The platform emphasizes openness, flexibility, and rapid integration to support modern hospitality workflows.
Recent company news
PhocusWireCEO Spotlight: Uli Pillau of Apaleo
Jul 9, 2025
Hospitality Net10 Agentic AI Trends That Will Redefine Hotel Operations in 2026
1 month ago
Travel And Tour WorldHospitality Platform Apaleo Welcomes Nicolas Suissa with Extensive International Experience as the New Country Lead for France
1 week ago
The CatererSupplier movers and shakers: New starters at Umbrella Training, Apaleo, Bord Bia and more
Nov 21, 2025
Hotel Technology NewsApaleo Completes a $9.5 Funding Round to Fuel Expansion of Its Open Hospitality Management Platform
Mar 4, 2023
About Apaleo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Apaleo.
Salary
$119k – $156k
per year
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