Customer Care Specialist - French Market
Amenitiz
About this role
The Customer Care Specialist at Amenitiz supports hoteliers and property owners in getting the most value from Amenitiz’s platform, focusing on customer satisfaction and product adoption. The role sits within the Customer Care team at a Barcelona-based TravelTech SaaS scale-up serving over 14,000 hoteliers worldwide.
Skills
About Amenitiz
amenitiz.comAmenitiz is an all‑in‑one, cloud‑based hotel management platform (founded in 2017, headquartered in Paris) for independent hotels, B&Bs, vacation rentals and boutique properties. It combines a PMS, direct booking engine, channel manager (120+ OTAs), payment processing and reporting into a single web and mobile‑ready solution to streamline operations and maximize occupancy. The product emphasizes ease of use, multilingual support and integrations to centralize reservations, pricing and guest communications. Pricing is subscription‑based with demos and commercial support available.
Recent company news
PhocusWireAmenitiz raises $45M to fuel AI product growth and market expansion
Nov 11, 2025
Tech Funding NewsAmenitiz raises $45M to empower independent hotels with AI management
Nov 11, 2025
EU-StartupsSpain's Amenitiz expands to 15,000+ hotels and processes €3 billion in bookings ahead of new €38.9 million funding
Nov 11, 2025
The SaaS NewsAmenitiz Secures $30 Million in Series A
Apr 6, 2022
TechCrunchAmenitiz gets $30M for SaaS it bills as ‘Shopify for hotels’
Apr 5, 2022
About Amenitiz
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Amenitiz.
Salary
$85k – $115k
per year
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