Customer Engagement Manager (EMEA)
Bitwarden(9 days ago)
About this role
Bitwarden is seeking a Customer Success Manager to oversee the customer journey, foster engagement, and identify growth opportunities. The role involves collaborating with various teams to ensure customer satisfaction and retention while promoting product adoption.
Required Skills
- Customer Success
- Account Management
- Analysis
- Communication
- Collaboration
About Bitwarden
bitwarden.comBitwarden is an open-source password manager that securely stores passwords, passkeys, and other sensitive credentials with end-to-end encryption across browsers, mobile devices, and desktops. It provides browser extensions, mobile and desktop apps, cloud-hosted or self‑hosted deployments, and core features like autofill, password generation, secure sharing, and multi‑factor authentication. Offerings span free personal plans to paid family, team, and enterprise tiers with SSO, directory integrations, admin controls, and reporting for organizations. Bitwarden emphasizes transparency, third‑party security audits, and developer-friendly APIs.
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