Customer Engagement Manager
Bitwarden(9 days ago)
About this role
Bitwarden is seeking a Customer Success Manager to oversee the entire customer journey, promote product adoption, and foster customer growth and retention. The role involves collaborating with various teams and ensuring customer satisfaction with Bitwarden's security solutions.
Required Skills
- Customer Success
- Account Management
- Analytics
- Communication
- Product Knowledge
About Bitwarden
bitwarden.comBitwarden is an open-source password manager that securely stores passwords, passkeys, and other sensitive credentials with end-to-end encryption across browsers, mobile devices, and desktops. It provides browser extensions, mobile and desktop apps, cloud-hosted or self‑hosted deployments, and core features like autofill, password generation, secure sharing, and multi‑factor authentication. Offerings span free personal plans to paid family, team, and enterprise tiers with SSO, directory integrations, admin controls, and reporting for organizations. Bitwarden emphasizes transparency, third‑party security audits, and developer-friendly APIs.
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