Customer Engineer

Narvar(2 months ago)

RemoteFull TimeSenior$77,175 - $88,200Professional Services

About this role

The Customer Engineer at Narvar partners with enterprise retailers and direct-to-consumer brands to drive successful post-purchase integrations and deployments. This role supports scoping, API integration, and solution delivery while contributing to the global Professional Services team. The position emphasizes customer-facing technical leadership and improving processes, documentation, and internal tools to scale service delivery.

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Required Skills

API Integration
Technical Onboarding
Consultative Guidance
Technical Specifications
JavaScript
HTML
CSS
JSON
Solution Development
Stakeholder Partnership

+5 more

About Narvar

narvar.com

Narvar is a post-purchase customer experience platform that helps retailers personalize and optimize the “beyond buy” journey. Its IRIS™ intelligence analyzes billions of data points to create tailored post-purchase experiences—covering order tracking, notifications, returns and delivery communications—that boost customer loyalty and operational efficiency. The platform combines analytics, automation and messaging to drive sustainable retail growth across channels. Narvar serves global retailers from offices in San Mateo, London, Tokyo and India.

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