Enterprise Customer Success Manager
Narvar(22 hours ago)
About this role
An Enterprise Customer Success Manager at Narvar is responsible for ensuring enterprise retail clients realize value from Narvar’s post-purchase SaaS platform, driving retention and expansion. This remote role is part of a growing Customer Success team focused on scaling the customer base and representing client needs across the company.
Required Skills
- Customer Success
- Account Management
- Client Engagement
- Data Analysis
- Forecasting
- Churn Mitigation
- Product Collaboration
- Cross Functional
- Renewal Management
- Process Optimization
+4 more
Qualifications
- BA/BS
About Narvar
narvar.comNarvar is a post-purchase customer experience platform that helps retailers personalize and optimize the “beyond buy” journey. Its IRIS™ intelligence analyzes billions of data points to create tailored post-purchase experiences—covering order tracking, notifications, returns and delivery communications—that boost customer loyalty and operational efficiency. The platform combines analytics, automation and messaging to drive sustainable retail growth across channels. Narvar serves global retailers from offices in San Mateo, London, Tokyo and India.
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