Customer Excellence Manager
Jonas Software(1 month ago)
About this role
The Customer Excellence Specialist at Jonas works to rescue struggling or unhappy customers, ensuring their long-term satisfaction with Jonas' products and services, primarily within the Club Caddie business unit. The role partners across sales, support, account management, development and professional services and reports to the Head of Operations.
Required Skills
- Customer Success
- Account Management
- Coaching
- Customer Support
- Collections
- Survey Management
- Problem Solving
- Time Management
- Communication
- Product Knowledge
About Jonas Software
jonassoftware.comJonas Software invests in the people, products, and services that help build your organization.
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