Customer Excellence Manager
Jonas Software
About this role
The Customer Excellence Specialist at Jonas works to rescue struggling or unhappy customers, ensuring their long-term satisfaction with Jonas' products and services, primarily within the Club Caddie business unit. The role partners across sales, support, account management, development and professional services and reports to the Head of Operations.
Skills
About Jonas Software
jonassoftware.comJonas Software invests in the people, products, and services that help build your organization.
Recent company news
PR NewswireJonas Fitness Announces Multi-Million-Dollar Commitment to AI Innovation for Club Operators
Oct 8, 2025
Pharmacy TodayJonas adds software provider RxOne to Australasian portfolio
Jul 31, 2025
SharecafeMedAdvisor Completes Sale of ANZ Business to Jonas Software
Jul 7, 2025
PharmaDispatchMedAdvisor announces agreement confirming the sale of Australian business
Jul 3, 2025
Hotel OnlineJonas Hospitality, a Portfolio of Vertus Group, Welcomes Financial Software Leader, Aptech, Giving the Jonas Hospitality Unified Platform a Comprehensive and Holistic Solution Set With Front- and Back-of-House Offerings
Jan 16, 2025
About Jonas Software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Jonas Software.
Salary
$134k – $181k
per year