Petstock
A Customer Experience Advisor at Petstock provides exceptional support across the organization through phone, live chat, and web queues, ensuring outcomes are proactive, empathetic, and solution-focused. The role involves managing customer complaints, driving Net Promoter Score improvements, and offering sales assistance to store, online, and warehouse teams. Success in this position requires a strong passion for pets and the ability to build effective relationships while resolving a wide range of service inquiries.
Petstock offers a large range of Dog & Cat food, treats, toys & much more. Premium and Vet brands available with free shipping on orders over $25.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Petstock.
Petstock didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role