Customer Experience Analyst II (User)
Encova Insurance
About this role
A Customer Experience Analyst drives enterprise-wide experience improvements through research and design, transforming insights into customer-centered solutions. The role involves analyzing feedback, mapping journeys, and collaborating across the organization to enhance customer experiences.
Skills
Qualifications
About Encova Insurance
encova.comN/A
Recent company news
PR NewswireEncova Insurance Leverages Sapiens to Streamline Testing and Improve Software Quality
Sep 10, 2025
The Business JournalsEncova Insurance promotes pair to replace retiring chief strategy officer
Jul 21, 2025
Insurance JournalPeople Moves: Encova Insurance Names Lingala EVP and CIO
May 6, 2025
FinTech GlobalEncova and Sapiens partner to speed up insurance software updates
Sep 16, 2025
Fintech FinanceEncova Insurance Appoints Ramu Lingala as Chief Information Officer
May 16, 2025
About Encova Insurance
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Encova Insurance.
Salary
$69k – $124k
per year
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