Citi

Customer Experience Analytics Analyst

Citi(1 month ago)

Gurgaon, Haryana, IndiaOnsiteFull TimeMedior$61,196 - $83,383 (estimated)Analytics
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About this role

A Spec Analytics Analyst within Citi's Analytics and Information Management (AIM) CX Analytics team. This developing professional role focuses on generating data-driven insights from customer interactions and feedback to improve customer experience and inform business decisions. The position collaborates with cross-functional teams and works with large, complex datasets to support analytics initiatives.

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Required Skills

  • Python
  • SQL
  • Machine Learning
  • PySpark
  • NLP
  • Gen AI
  • Prompt Engineering
  • Data Visualization
  • Git
  • Jenkins

+4 more

Qualifications

  • Bachelor’s Degree
  • Master’s Degree
  • Bachelors in Computer Science/IT
Citi

About Citi

citi.com

Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.

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