Customer Experience Associate
Paxos
About this role
This is a two-year development role on the Paxos Support team focused on accelerating early career growth through hands-on exposure to Paxos’ platform and products. The role places you at the intersection of customers and cross-functional teams, offering executive mentorship and opportunities to transition into other areas of the company. It is designed to shape support operations and help scale world-class customer experiences for enterprise financial clients.
Skills
About Paxos
paxos.comPaxos is a regulated blockchain infrastructure company that builds digital-asset solutions for enterprises and financial institutions. It offers tokenization and issuance services, custody and settlement, and regulated stablecoins, delivered via production-grade APIs and institutional interfaces. Paxos Trust Company is chartered and overseen by state regulators (including the NYDFS), enabling compliance-first products for banks, broker‑dealers, and global financial firms. Customers choose Paxos for its combination of regulatory oversight, operational custody and settlement capabilities, and integrations for enterprise use.
Recent company news
PaxosPaxos Acquires Fordefi to Build the Custody Infrastructure Layer to Power the On-Chain Economy - Paxos | Newsroom
Nov 25, 2025
The BlockCoinbase and Paxos tap USDC, PYUSD stablecoins to pay Aon insurance premiums
3 days ago
CoinDeskGlobal insurance broker Aon tests stablecoin payments on Ethereum, Solana with Coinbase, Paxos
3 days ago
ReutersPaxos Trust in $48.5 million New York settlement over Binance-related lapses
Aug 7, 2025
Finance MagnatesAfter Gold Futures, GCEX Adds Paxos and Tether Tokenized Gold for On-Chain Trading
2 days ago
About Paxos
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Paxos.
Salary
$79k – $100k
per year
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