Customer Experience Cloud & AI SME

MaxAccelerate(11 months ago)

RemoteFull TimeSenior$104,355 - $141,601 (estimated)AI & Service Cloud Development

About this role

The Customer Experience Cloud & AI SME at Kompetenza works within the company’s AI & Service Cloud Development team to advance Salesforce-based self-service portals and AI capabilities. The role sits in a Salesforce partner R&D environment and focuses on promoting AI adoption, enhancing customer engagement, and collaborating with clients and internal stakeholders to align solutions with business objectives.

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Required Skills

Experience Cloud
Service Cloud
Einstein AI
NLP
Chatbot Development
Automation Workflows
Salesforce Flow
Omni-Channel Routing
API Integrations
RPA

+5 more

About MaxAccelerate

maxaccelerate.com

Max Accelerate is a technology-focused company dedicated to bridging the gap between various technological sectors and fostering innovation. With a commitment to bringing together cutting-edge solutions and expertise, they aim to empower businesses to thrive in the digital age. Their services likely include technological consulting, product development, and strategy implementation to enhance operational efficiency and drive growth.