Customer Experience Consultant
Old Mutual Limited(18 days ago)
About this role
The role involves leveraging customer data and insights to enhance customer experience and business performance through project leadership, stakeholder engagement, and strategic recommendations. It supports the development and implementation of customer experience standards and collaborates with various internal teams to embed a customer-centric culture.
Required Skills
- Data Analysis
- Customer Insights
- Project Management
- Communication
- Stakeholder Engagement
- Research
- Reporting
- Problem Solving
- Campaign Management
- CRM
About Old Mutual Limited
oldmutual.comOld Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers.
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