Customer Experience Coordinator (Full-Time) - New Dorp (Staten Island), NYC

Veterinary Emergency Group (VEG)(25 days ago)

Staten Island, New York, United StatesOnsiteFull TimeMedior$40,000 - $60,000Customer Experience

About this role

The Customer Experience Coordinator defines and delivers the patient and client experience at a VEG emergency hospital, ensuring compassionate, timely, and professional interactions before, during, and after visits. This role handles all customer communications, supports clinical teams by relaying needs, and provides confidential guidance on financial and end-of-life decisions. The position is onsite, fast-paced, and offers growth opportunities within the company.

View Original Listing

Required Skills

Customer Service
Communication
Empathy
Multitasking
Organization
Practice Management
Phone Support
Payment Processing
Follow Up
Team Coordination

+3 more

About Veterinary Emergency Group (VEG)

veg.com

Veg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.