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© All Rights Reserved. ApplyBlast.com
Unum Group
The Customer Experience (CX) Manager leads the measurement and insights strategy, driving customer-centric decisions through analytics, research, and actionable recommendations. This role partners with business and operational leaders to improve customer experiences, influence product strategies, and implement data-driven solutions. The position serves as a CX thought leader, ensuring best practices in customer feedback and continuous improvement while communicating insights to stakeholders across the organization.
Unum Group is an insurance holding company that helps millions of people gain access to affordable workplace benefits, including disability, life, accident, critical illness, dental, and vision insurance. Operating through subsidiaries such as Unum (U.S.), Colonial Life, and Unum (U.K. and Poland), the company focuses on helping employees protect their families, finances, and futures. Unum Group is recognized as one of the leading providers of workplace benefits in the U.S. and internationally.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Unum Group.
78% above the average for this role
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