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© All Rights Reserved. ApplyBlast.com
vodafone
The Customer Experience Design Lead drives digital transformation within Vodafone Turkey by leading end-to-end journey design for new products and optimizing existing customer experiences. This role involves collaborating with cross-functional teams to identify customer pain points, establish CX KPIs, and implement solutions that enhance service levels and satisfaction. The position requires active participation in design thinking initiatives and governance of customer feedback metrics to inform strategic improvements.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1982
Vodafone is a leading technology and communications company operating in Europe and Africa, dedicated to keeping society connected and building a digital future. It delivers mobile and fixed-line telecommunications, broadband, and digital solutions for consumers and businesses. The company focuses on scalable connectivity and digital innovation, including 5G, IoT, and cloud-enabled services. Vodafone operates as a global brand under Vodafone Group, renowned for its extensive networks and customer-centric approach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for vodafone.
vodafone didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role
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