Customer Experience Enablement Leader

Notion(24 days ago)

New York, NYOnsiteFull TimeSenior$205,000 - $240,000Customer Experience

About this role

Notion seeks a Customer Experience Enablement Leader to oversee training, knowledge management, and operational support efforts within their User Operations team. The role focuses on enhancing support quality, leveraging AI workflows, and collaborating across global teams to improve customer satisfaction metrics.

View Original Listing

Required Skills

Customer Support
Knowledge Management
AI Workflows
Training Programs
Support Operations
LMS
Content Strategy
Data Analysis
Cross-Functional Collaboration
Support Metrics

About Notion

www.notion.com

Notion is an innovative productivity platform designed as an AI workspace that enhances team collaboration and performance. It enables users to create custom agents that assist in automating tasks, organizing information, and streamlining workflows. With features like AI meeting notes and powerful search capabilities, Notion serves as a centralized hub for teams to manage various projects and improve efficiency. Its versatility makes it a preferred choice for businesses aiming to enhance their operational workflows and productivity.

View more jobs at Notion →