Customer Experience Executive
Probe Group(5 months ago)
About this role
A Non-Voice Customer Support role at Probe Group sits within the company’s growing BPO operation supporting clients across the Pacific, Asia and North America. The position emphasizes high standards of service quality, compliance, and continuous improvement within an inclusive and safety-conscious workplace.
Required Skills
- Chat Support
- Email Support
- SMS Support
- Problem Solving
- Conflict Resolution
- Communication
- Typing Accuracy
- Analytical Skills
- Customer Documentation
- Escalation Management
+1 more
Qualifications
- Senior High School Diploma
- Some College (2nd Year)
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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