Customer Experience Executive
Probe Group
About this role
The Customer Service Executive at Probe Group provides customer assistance and performs administrative support for customers and store members, primarily handling online enquiries and coordinating order delivery. The role supports cross-regional store operations and offers opportunities to transition into back-office administrative tasks and tier 2 support. The position emphasizes adherence to processes and quality guidelines while collaborating with internal teams and stakeholders.
Skills
Qualifications
About Probe Group
probe.groupIndustries
Consulting
We are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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About Probe Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Probe Group.
Salary
$40k – $55k
per year