Customer Experience Insight Manager

Bolt Technology(3 days ago)

HybridFull TimeSenior$62,000 - $82,000Customer Experience

About this role

A Customer Experience Insights Manager at Bolt is responsible for transforming customer feedback into strategic insights to improve service quality and the overall customer experience. The role involves data analysis, storytelling, and collaboration across teams to support business goals.

View Original Listing

Required Skills

SQL
Looker
Excel
Tableau
Power BI
Data Analysis
Customer Insights
Dashboarding
Data Storytelling
Cross-functional Collaboration

About Bolt Technology

bolt.eu

Bolt is an all‑in‑one mobility platform and app that provides ride‑hailing, food and grocery delivery, car and scooter rentals, and business travel services. It connects riders, drivers and merchants across 600+ cities in 50+ countries, offering on‑demand transport, deliveries and micromobility through a single app. Bolt focuses on affordability and convenience for consumers while providing tools and opportunities for drivers/partners and businesses. Users can get a ride in minutes or manage corporate travel and deliveries from the same platform.

View more jobs at Bolt Technology →