About this role
Bolt is seeking a Customer Experience Insights Manager to transform customer feedback into strategic insights, identify key friction points, and support data-driven decision making to enhance the customer experience. The role involves analyzing data, creating dashboards, and collaborating with global teams to improve service quality.
Required Skills
- SQL
- Looker
- Excel
- Tableau
- Power BI
- Data Analysis
- Data Storytelling
- Customer Insights
- Dashboarding
- Cross-Functional Collaboration
About Bolt Technology
bolt.euBolt is an all‑in‑one mobility platform and app that provides ride‑hailing, food and grocery delivery, car and scooter rentals, and business travel services. It connects riders, drivers and merchants across 600+ cities in 50+ countries, offering on‑demand transport, deliveries and micromobility through a single app. Bolt focuses on affordability and convenience for consumers while providing tools and opportunities for drivers/partners and businesses. Users can get a ride in minutes or manage corporate travel and deliveries from the same platform.
View more jobs at Bolt Technology →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Bolt Technology
Similar Jobs
Commercial Data Analyst - Ukraine (They/She/He)
Glovo(6 months ago)
Mid-Level Data Analyst
BEES(8 days ago)
Revenue Operations Analyst
Lightspeed Commerce(2 days ago)
Business Intelligence Data Analyst (Mexico City - Hybrid)
SimplePractice(6 months ago)
Cybersecurity Metrics Analyst
Delinea(9 days ago)
Product Analyst
Smartly(9 days ago)