Lineage Provisions
As a Customer Experience Lead, you will own the written customer support experience while building scalable systems and workflows to ensure quality during growth. The role combines direct agent support with operational rigor to deploy AI tools, create documentation, and transform feedback into product insights. You will also manage a contractor team and partner with Product and Engineering to resolve recurring customer issues.
Lineage Provisions is a real-food nutrition brand co-founded by Dr. Paul Saladino, MD and Dr. Anthony Gustin, offering a line of products including grass-fed protein bars, air-dried steak, meat sticks, protein powder, collagen, honey, and coffee. The company sources 100% grass-fed and regeneratively raised ingredients, uses traditional preparation methods, and third-party tests every product for 300+ contaminants to ensure purity and nutrient density. Lineage Provisions is committed to clean, transparent nutrition free from fillers, seed oils, and artificial additives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lineage Provisions.
Lineage Provisions didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role