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© All Rights Reserved. ApplyBlast.com
The New York Times Company
The New York Times Wirecutter is seeking an experienced Customer Experience Manager to oversee the customer journey, develop support infrastructure, and manage support platforms. The role involves building relationships with suppliers, managing customer support workflows, and ensuring high-quality service delivery.
The New York Times Company is a global media and publishing organization best known for producing The New York Times across print, digital, audio, and video platforms. It delivers investigative reporting, breaking news, analysis, and features while operating subscription-driven digital products and consumer brands such as Wirecutter, Cooking and Games. The company emphasizes editorial independence and its mission to “seek the truth and help people understand the world,” monetizing through subscriptions, advertising and licensing. Headquartered in New York City, it serves a large international audience and is publicly traded.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The New York Times Company.
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