Customer Experience Operations & Workforce Manager
Notion
About this role
Notion is looking for a CX Operations & Workforce Manager to oversee forecasting, staffing, and operational systems for its customer support teams. The role involves building models, managing workflows, and collaborating with cross-functional teams to improve efficiency and customer satisfaction. This position is ideal for someone passionate about process, systems thinking, and supporting organizational growth.
Skills
About Notion
www.notion.comNotion is an innovative productivity platform designed as an AI workspace that enhances team collaboration and performance. It enables users to create custom agents that assist in automating tasks, organizing information, and streamlining workflows. With features like AI meeting notes and powerful search capabilities, Notion serves as a centralized hub for teams to manage various projects and improve efficiency. Its versatility makes it a preferred choice for businesses aiming to enhance their operational workflows and productivity.
Recent company news
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Dec 15, 2025
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About Notion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Notion.
Salary
$185k – $215k
per year