Customer Experience Partner (US, Remote)

Eleos Health(1 month ago)

RemoteFull TimeMedior$100,000 - $130,000Customer Experience

About this role

The Customer Experience Partner will be the primary post-sale contact for Eleos’ Commercial customers, focused on ensuring effective onboarding, adoption, and long-term success. The role supports customers in achieving measurable value while partnering with internal teams to maintain high-quality experiences across the customer lifecycle. This position reports to the Customer Experience Team Lead and sits within the Customer Experience organization.

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Required Skills

Customer Success
Implementation
Account Management
Onboarding
Technical Configuration
Product Training
Data Analysis
Customer Engagement
Communication
Organization

+6 more

About Eleos Health

eleos.health

Eleos Health is a behavioral‑health AI company that provides AI‑powered, highly compliant documentation automation to reduce the operational burden on behavioral healthcare providers. Their platform automatically captures and generates clinical documentation, streamlines workflows, and helps maintain regulatory and privacy compliance. By cutting documentation time and administrative overhead, Eleos enables clinicians to spend more time on patient care while improving operational efficiency and reporting. They position themselves as an automation and AI partner for healthcare organizations seeking to modernize behavioral health delivery.