Customer Experience Representative
Webull
About this role
Webull is seeking customer support professionals to assist clients via phone and written channels, support various trading and account-related topics, and contribute to ongoing improvements including automation and AI integration. The role focuses on providing high-quality service while helping shape the company's support systems and tools.
Skills
Qualifications
About Webull
webull.comWebull is a fintech brokerage that offers a trading platform for stocks, options, ETFs and cryptocurrencies targeted at retail investors. It provides commission‑free trading alongside advanced charting, real‑time market data, screeners, analyst research, and paper‑trading tools to support both active traders and beginners. Available on mobile and desktop, Webull also supports margin and extended‑hours trading, customizable alerts, and community/educational resources to help users make informed investment decisions.
About Webull
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Webull.
Salary
$40k – $60k
per year
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