Customer Experience Representative
Pet Screening Job Board
About this role
A Customer Experience Representative at PetScreening manages inbound and outbound communication via ZenDesk, ensuring customer satisfaction and meeting performance targets. The role involves providing exceptional customer experiences, collaborating with teams, and contributing to process improvements.
Skills
About Pet Screening Job Board
petscreening.comPetScreening provides pet policy management software that helps multifamily property managers screen, register, and track residents’ pets. The platform streamlines pet applications and documentation, centralizes pet records, and enforces breed/weight and other policy rules to reduce risk and administrative work. It also helps operators capture pet-related fees and revenue and integrates with major property-management systems. Pet-friendly communities use PetScreening to simplify compliance, lower liability, and make pet policies easier to administer.
About Pet Screening Job Board
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Pet Screening Job Board.
Salary
$130k – $184k
per year
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