Customer Experience Specialist – Bilingual (Fluent in Arabic & English) | Cairo, Egypt
Agoda(1 month ago)
About this role
The Customer Experience Specialist (Arabic & English) in Cairo joins Agoda’s Customer Support team to help connect guests and partners with travel services worldwide. The role supports a 24/7 global operation, contributing to customer satisfaction and continuous improvement of service and products. It offers exposure to multiple Agoda product lines and opportunities for professional growth within a data-driven environment.
Required Skills
- Problem Solving
- Communication
- Phone Support
- Email Support
- Chat Support
- Inquiry Handling
- Booking Ownership
- KPI Achievement
- Product Knowledge
- Policy Compliance
+5 more
About Agoda
careersatagoda.comAgoda is a global online travel booking platform headquartered in Singapore that helps travelers find and book hotels, vacation rentals, flights, and activities. Founded in 2005 and now part of Booking Holdings, Agoda is known for its deep inventory—especially across Asia—competitive pricing, and localized websites and mobile apps. The company emphasizes technology-driven search, personalization, and revenue-management tools while partnering directly with hotels and property owners to manage distribution and promotions. Millions of travelers use Agoda for regional coverage, frequent deals, loyalty benefits, and 24/7 customer support.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Agoda
Similar Jobs
Customer Service Advisor (English Speaker) - Cairo
Farfetch(18 days ago)
English - Arabic Interpreter
Focus Interpreting(4 months ago)
English Customer Support Agent - Cairo based / Egypt
Cross Border Talents(1 year ago)
Arabic Customer Support Agent
Cross Border Talents(2 years ago)
German Customer Support Agent - Cairo based / Egypt
Cross Border Talents(1 year ago)
Portuguese Customer Support Agent - Cairo based / Egypt
Cross Border Talents(1 year ago)