Customer Service Advisor (English Speaker) - Cairo
Farfetch(18 days ago)
About this role
A Customer Service Advisor (English & Arabic Speaker) at Farfetch sits within the Operations team in Cairo and represents the company’s luxury marketplace to customers and partners. The role reports to the Customer Service Manager and is part of a growing, customer-focused team. It contributes to maintaining Farfetch’s brand values and service standards across multiple channels.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Social Media
- Sales Support
- Partner Liaison
- Logistics Coordination
- Communication
- Arabic
- English
+3 more
About Farfetch
farfetch.comFARFETCH is a global online marketplace for modern luxury fashion that connects consumers with boutiques, brands, and speciality retailers around the world, offering 100,000+ designer styles. Beyond retail, it combines e-commerce with technology, logistics and platform services—supporting global delivery, returns, payments and white‑glove experiences for partners. FARFETCH also operates complementary businesses across resale and brand partnerships, known for curated editorial commerce and a tech‑enabled approach to scaling luxury retail worldwide.
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