Customer Experience Specialist
Motorway(25 days ago)
About this role
A Customer Experience Specialist at Motorway provides expert guidance to customers navigating the online car selling process, utilizing AI tools to enhance service efficiency. Responsibilities include building trust with car sellers and dealers, solving problems creatively, mastering CRM systems to ensure data accuracy, and championing customer satisfaction. The role emphasizes communication and collaboration in an innovative, fast-paced environment.
Required Skills
- Customer Service
- Relationship Building
- Problem Solving
- CRM Mastery
- Communication Skills
- Detail-Oriented
- Quick Learning
- Collaboration
- Customer Advocacy
About Motorway
motorway.co.ukMotorway is a car selling platform that connects individuals with over 7,500 registered dealers, facilitating a seamless and competitive selling experience. The service promises a fast, easy, and 100% free process to get the highest offers for cars, including options for free home collection and swift payment. Customers appreciate Motorway for its hassle-free approach, allowing sellers to sell their vehicles without the traditional burdens of private sales.
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