Customer Experience Specialist
Astron Energy South Africa (Pty) Ltd(19 days ago)
About this role
This role involves analyzing and enhancing the customer journey experience by providing strategic insights and ensuring seamless interactions across channels, products, and platforms. The candidate will focus on improving customer experience, managing risks, building relationships, and delivering service excellence.
Required Skills
- Customer Journey
- Data Analysis
- Customer Service
- Risk Management
- Relationship Building
- Process Improvement
- Reporting
- Customer Experience
- Cross-Functional Collaboration
- Quality Standards
About Astron Energy South Africa (Pty) Ltd
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