Customer Experience Specialist

Fivesky

2 months ago

3.2 on Glassdoor

Mārupe, Latvia

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Experience Specialist is responsible for ensuring a positive customer journey by analyzing feedback, monitoring service quality, and implementing improvements. They engage with customers, provide feedback to service representatives, and handle disputes to enhance satisfaction and loyalty.

Skills

About Fivesky

builtin.com

Built In is a career platform for tech professionals that aggregates real-time, personalized job listings across key innovation markets in the U.S. and globally. The site combines deep company profiles, salary data, and editorial content with community features to help candidates evaluate employers and grow their careers. Employers use Built In’s hiring products and branded company pages to attract and engage technical talent. Built In also offers tools like a job application tracker and searchable remote roles to streamline the job search experience.