Built In
The Customer Experience Specialist is responsible for ensuring a positive customer journey by analyzing feedback, monitoring service quality, and implementing improvements. They engage with customers, provide feedback to service representatives, and handle disputes to enhance satisfaction and loyalty.
Built In is a job search and company research platform connecting highly skilled professionals with employers worldwide. The platform features real-time job listings, company profiles, and rich workplace insights for candidates searching in the US and globally. Built In also offers employer solutions to help companies build their brand and attract talent.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Built In.
Built In didn’t post a salary, so this is our estimate from similar listings.
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