CPG1000CPGIN

Customer Experience Trainer

CPG1000CPGIN

13 days ago
Scranton, Pennsylvania
Onsite
Full Time
Medior
0 applicants
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CPG1000CPGIN
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About this role

The Customer Experience Trainer at James Hardie is responsible for developing and delivering comprehensive training programs for new and existing employees to enhance their skills in customer service and product knowledge. The role involves coaching, mentoring, process improvement, and partnering with management to support employee growth and organizational success.

Skills

Qualifications

BS in Business Administration or Communications3+ years in customer service or call center environment
CPG1000CPGIN

About CPG1000CPGIN

containerport.com

ContainerPort Group is an intermodal transportation company that provides flexible routes, consistent loads, and diverse shipping options for containerized freight. Through its intermodal network, the company integrates trucking and rail to move containers efficiently across destinations. It emphasizes reliability, scalable solutions, and customer-focused service for shippers and logistics partners. With a focus on simplifying container transportation, ContainerPort Group aims to deliver predictable, on-time intermodal performance.

About CPG1000CPGIN

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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