Customer for Life Consultant | South Africa
Deel(3 months ago)
About this role
The Customer for Life Consultant at Deel is responsible for optimizing and supporting payroll operations for enterprise clients across South Africa. This role involves managing complex payroll configurations, resolving customer issues through tools like Zendesk and Jira, and delivering training and insights to enhance clients’ use of payroll solutions. Candidates should have expertise in payroll legislation, advanced Microsoft Office skills, and experience in PaySpace payroll consulting, alongside strong analytical and interpersonal abilities.
Required Skills
- Proactive Relationship Management
- Continuous Payroll Optimization
- Work Item Ticket Resolution
- Education & Training
- Issue Resolution
- Feedback Loop Management
- Collaboration
- System Testing
- General Duties
- Billable Target
+12 more
Qualifications
- Full knowledge of payroll and basic HR legislation
- Experience with African country payroll legislation
- Minimum 2 years’ experience in PaySpace payroll consulting
- Advanced Microsoft Office skills (Excel, Word)
- Experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow)
- JavaScript or similar programming experience
About Deel
www.deel.comDeel is a global platform designed to simplify remote work by providing payroll, compliance, and employment solutions. It enables companies to hire employees and contractors worldwide while ensuring compliance with local labor laws and tax regulations. With features that include automatic payroll processing, contractor management, and compliance tools, Deel makes it easier for businesses to scale their teams internationally. Companies choose Deel for its user-friendly interface and comprehensive support for diverse workforce needs.
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