Customer for Life Consultant | South Africa

Deel(3 months ago)

RemoteFull TimeSenior$102,644 - $139,148 (estimated)Local Payroll

About this role

The Customer for Life Consultant at Deel is responsible for optimizing and supporting payroll operations for enterprise clients across South Africa. This role involves managing complex payroll configurations, resolving customer issues through tools like Zendesk and Jira, and delivering training and insights to enhance clients’ use of payroll solutions. Candidates should have expertise in payroll legislation, advanced Microsoft Office skills, and experience in PaySpace payroll consulting, alongside strong analytical and interpersonal abilities.

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Required Skills

Proactive Relationship Management
Continuous Payroll Optimization
Work Item Ticket Resolution
Education & Training
Issue Resolution
Feedback Loop Management
Collaboration
System Testing
General Duties
Billable Target

+12 more

Qualifications

Full knowledge of payroll and basic HR legislation
Experience with African country payroll legislation
Minimum 2 years’ experience in PaySpace payroll consulting
Advanced Microsoft Office skills (Excel, Word)
Experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow)
JavaScript or similar programming experience

About Deel

www.deel.com

Deel is a global platform designed to simplify remote work by providing payroll, compliance, and employment solutions. It enables companies to hire employees and contractors worldwide while ensuring compliance with local labor laws and tax regulations. With features that include automatic payroll processing, contractor management, and compliance tools, Deel makes it easier for businesses to scale their teams internationally. Companies choose Deel for its user-friendly interface and comprehensive support for diverse workforce needs.