Deel

Manager, Customer Onboarding | EMEA

Deel(22 days ago)

RemoteFull TimeManager$147,731 - $192,934 (estimated)COGS
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About this role

The Manager of Customer Onboarding for EMEA at Deel is responsible for leading and developing a growing team of onboarding managers who assist enterprise customers in successfully adopting the Deel platform. This role includes recruiting, training, and motivating team members while setting and achieving KPIs. The manager will also enhance customer journeys by collaborating with internal teams across Sales, Support, Operations, Product, and Engineering, and drive process improvement initiatives to optimize onboarding workflows for a seamless customer experience.

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Required Skills

  • Team Management
  • Recruiting
  • Training
  • KPI Setting
  • Customer Escalation
  • Process Improvement
  • Cross-Functional Collaboration
  • Training and Coaching
  • Onboarding Experience
  • Project Management

+4 more

Deel

About Deel

www.deel.com

Deel is a global platform designed to simplify remote work by providing payroll, compliance, and employment solutions. It enables companies to hire employees and contractors worldwide while ensuring compliance with local labor laws and tax regulations. With features that include automatic payroll processing, contractor management, and compliance tools, Deel makes it easier for businesses to scale their teams internationally. Companies choose Deel for its user-friendly interface and comprehensive support for diverse workforce needs.

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