Customer Insights Manager

Property Finder(1 month ago)

HybridFull TimeManager$111,158 - $146,016 (estimated)Customer Experience

About this role

The Customer Insights Manager builds an evidence-based understanding of customers to influence strategy, priorities, and execution across the business. They lead end-to-end customer insights programs by integrating VoC, market intelligence, behavioral data, and qualitative research to create an actionable view of customer experience across the lifecycle. The role translates data into compelling narratives and recommendations to improve customer outcomes and drive company KPIs, while partnering with cross-functional teams to prioritize and measure impact.

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Required Skills

Customer Insights
VoC
Market Intelligence
Behavioral Analytics
Qualitative Research
Survey Design
Interview Facilitation
Usability Testing
Journey Mapping
Listening Programs

+15 more

Qualifications

Bachelor's Degree in Business or Science

About Property Finder

propertyfinder.com

Property Finder Group is the leading real-estate marketplace in the Middle East and North Africa, connecting buyers, renters, landlords, developers and brokers through online listings and mobile apps. The company provides digital products and services — including advertising and lead-generation for agents and developers, market data and analytics, valuation tools, and CRM integrations — to simplify property discovery and transactions. Focused on delivering high-quality property experiences, Property Finder combines local market expertise with technology to surface listings, insights and trusted partners. Its platform is used across the region to search, market and manage residential and commercial property.