Senior Account Manager

The Senior Account Manager manages and develops a portfolio of approximately 40-45 existing customers, primarily in the chemical and energy sectors, focusing on retention, renewals, and commercial growth through cross-sell and upsell opportunities. This hands-on, customer-facing role requires proactive account planning, regular client engagement, and collaboration with internal business development teams to build long-term commercial relationships. The position involves utilizing CRM systems to track activities and insights while developing a strong understanding of ICIS products and market data.