Customer IT Technical Support Specialist ITALY
Cepheid(1 month ago)
About this role
The Customer Technical Support Specialist at Beckman Coulter Diagnostics provides technical assistance and first-line support to customers, ensuring timely and accurate resolution of inquiries and technical issues. The role is part of the CTS & Coordination European Team within the Customer Care Organization and is based onsite in Cassina de Pecchi, Italy. The specialist reports to the Manager Customer Technical Support and Coordination and contributes to building a world-class service organization.
Required Skills
- Troubleshooting
- IT
- Automation
- Customer Support
- Communication
- Documentation
- Training
- Teamwork
- Multilingual
- Project Leadership
Qualifications
- University Degree in Biomedical Engineering
- University Degree in Telecommunications Engineering
- University Degree in IT Engineering
About Cepheid
cepheid.comCepheid is delivering a better way to improve patient outcomes by enabling access to molecular diagnostic testing everywhere.
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