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© All Rights Reserved. ApplyBlast.com
XLSMART
This role focuses on managing and strengthening end-to-end customer journeys for the Home Business, ensuring customer experience excellence through cross-functional collaboration and data-driven enhancements. The position involves designing journey frameworks, monitoring performance metrics, and translating insights into actionable improvements. It requires working closely with Product, Marketing, Sales, and Customer Service teams to embed customer experience principles across all touchpoints.
XLSMART (PT XLSMART Telecom Sejahtera Tbk) is an Indonesian telecommunications company providing mobile and broadband services under brands including XL, XL Prioritas, XL SATU, Smartfren, and Axis. The company offers a range of connectivity solutions from affordable mobile packages to premium home broadband services across Indonesia. XLSMART is publicly listed and committed to ESG principles, digital innovation, and supporting Indonesia's net-zero carbon goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for XLSMART.
XLSMART didn’t post a salary, so this is our estimate from similar listings.
37% below the average for this role